Barracuda Intronis Backup

Reduce business operations downtime with application-native backup protection to automate point-in-time captures of structured data. Use SQL-native and Exchange-native data protection solutions to get automated, non-disruptive backups, along with high quality, application-aware protection that is simple to configure for full or incremental backups.

Native VMware backup to protect virtual machines. Using the same centralized management platform, you can reduce administrative cycles by managing VMware backup and QuickSpin services alongside other backup services in the ECHOplatform. 

Backup Hyper-V virtual environments in its entirety. Available with three fast restore options: import to Hyper-V, object-level restore, and restore from local storage in minutes to achieve fast recovery time objective (RTO).

Image-based backup enables server-level protection for applications served by physical machines. The rapid recovery from imaging lets you restore operations from local storage within minutes. With image backup, you can choose to recover from physical-to-virtual, object-level restore, or restore from local storage for fast RTO.

Bare Metal Restore enables you and your customers to streamline server recoveries, virtually eliminating configuration errors. You can recover to similar hardware as the original system in the event of data corruption or hard drive failure or recover to a replacement machine to resolve a total system failure. Finally, you can choose Point-in-time Restore at the volume level for enhanced flexibility to resolve data corruption or viruses. 

Eliminate extended downtime and restore virtual environments fast with our local disaster recovery tool QuickSpin. You can restore virtual environment data in minutes from local storage via QuickSpin, without the need for an on-site visit or extra software.

Effortlessly enhance your managed services offerings with a reliable backup and disaster recovery (BDR) solution that is integrated into your existing RMM and PSA tools for seamless service delivery. 

• Chrome (most recent version)
• Edge (most recent version)
• Firefox (most recent version)

Minimum Requirements for File and Folder backups

• 2 GHz dual-core CPU
• 1 GB of Total RAM (500 MB free RAM during backup, restore, or delete operation)
• Free disk space equaling twice the size of your largest protected file (not required for VM or Image backups)
• Broadband Internet Connection
• Microsoft .NET Framework 4.8 (installation may require a reboot)

Minimum Requirements for Exchange, SQL, Imaging, VMware, and Hyper-V backups

• 2GHz quad-core CPU
• 4 GB of Total RAM (1 GB free RAM during backup, restore, or delete operation)
• Free disk space equaling twice the size of your largest protected file (not required for VM backups)
• Broadband Internet Connection
• Microsoft .NET Framework 4.8 (to allow backup/restore/delete management from the web)
• RAID disks are not supported for Hyper-V Object Level Restore

Supported Operating Systems

• Microsoft Windows 8.1 (8 is not supported)
• Microsoft Windows 10 (Anniversary Update or newer)
• Microsoft Windows 11 (Standard Edition)
• Microsoft Windows Server 2012 Server (Standard Edition)
• Microsoft Windows Server 2012 R2 (Standard Edition)
• Microsoft Windows Server 2012 R2 Essentials
• Microsoft Windows Server 2016 (Standard Edition)
• Microsoft Windows Server 2019 (Standard Edition)
• Microsoft Windows Server 2022 Server (Standard Edition)
• Microsoft Windows 2025

Core installations of Windows are not supported

SQL Support

• Microsoft SQL Server 2012 Standard Edition
• Microsoft SQL Server 2014 Standard Edition
• Microsoft SQL Server 2016 Standard Edition
• Microsoft SQL Server 2017 Standard Edition
• Microsoft SQL Server 2019 Standard Edition
• SQL Databases running in Full Recovery mode will not have their transaction logs truncated

Exchange Support

• Microsoft Exchange 2010 (when installed on Windows Server 2012 Standard edition; does not support DAG or clustered environment)
• Microsoft Exchange 2013 (when installed on Windows Server 2012 Standard edition; does not support DAG or clustered environment)
• Microsoft Exchange 2016
• Microsoft Exchange 2019

Virtual Machine Support*

• VMware ESXi/vCenter 7.0, 8.0 (with TLS 1.0 or TLS 1.2) – All supported versions require a VMware Essentials license or higher. Includes support for clustered environments
  
• Hyper-V 2012, 2012 R2, 2016, 2019 – Includes support for clustered 2016 and 2019 Hyper-V environments

Imaging and BMR Support

Supported Operating Systems

• Microsoft Windows 8.1
• Microsoft Windows 10
• Microsoft Windows Server 2012
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012 R2 Essentials
• Microsoft Windows Server 2016 (Standard Edition)
• Microsoft Windows Server 2019 (Standard Edition)
• Microsoft Windows 2025

BMR Support

Hard disk controllers

• SCSI
• IDE
• SATA

Boot types/disk partition styles

• MBR
• GPT

Supported file systems (for backup source)

• NTFS (unless it is a System volume that is part of the Boot Volumes group)

Supported backup destinations

• 512 byte sector disks
• 4K native sector disks

Log into the portal to manage your end customers' backups.