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+1 408 342 5400 / 888 268 4772

Support

A global support network of experts.
At your service.

Instant Replacement

New replacement unit shipped within one business day.

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Energize Updates

Complete protection from the latest Internet threats.

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Premium Support

24x7 technical support for mission-critical environments.

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Australia Support Office
Email support@barracuda.com
Phone +613 9001 1172
Additional Info

Hours: 9:00 AM - 5:00 PM, Monday through Friday

China Support Office
Email support@barracudanetworks.com.cn
Phone +86 400 720 8200
Additional Info Hours: 9:00 AM - 6:00 PM, Monday through Friday
Corporate Headquarters Support Office
Email support@barracuda.com
Phone +1 408 342 5300 (Skype: barracudanetworkssupport)
Additional Info - Basic Support Hours: 8:00 AM - 5:00 PM PST, Monday through Friday
- Enhanced Support Hours (incl. with Instant Replacement service): 24x7 phone support

Email and Phone Support offered 24x7 without any phone trees.
You will actually speak to a live person.
EMEA Support Office
Email emeasupport@barracuda.com
Phone +43 508 100 7800 (EMEA Support Office)
+44 1256 300 102 (UK Support Office)
+49 698 991 3390 (Germany Support Office)
+33 177 688 979 (France Support Office)
+41 581788000 (Switzerland Support Office)
+31 203220028 (Netherlands Support Office)
+390260063110 (Italy Support Office)
Additional Info

Hours: 24x7, Monday through Sunday

India Support Office
Email indiasupport@barracuda.com
Phone +91 804 904 8600
Additional Info

Hours: 24x7, Monday through Sunday

Japan Support Office
Email japansupport@barracuda.com
Phone +81 3 5436 6236
Additional Info

Hours: 9:00 am - 5:00 PM, Monday through Friday