Key findings
Based on a survey of 700 MSP leaders and decision makers from across the globe, the report analyzes the state of MSP businesses and growth opportunities MSPs are expecting for the remainder of 2024.
97%
of MSPs surveyed expect to increase their service portfolio with around six new services on average in 2024 with a heavy focus on security.
92%
of respondents identified cloud marketplaces as a crucial tool for strengthening their go-to-market strategy.
98%
of MSPs believe they need to improve their internal security posture.
9 in 10
of the MSPs surveyed say they need either significant or notable improvements in knowledge and in the application of AI products/services.
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