Key findings about the experience and impact of email security breaches on organizations worldwide
An email security breach harms business growth
According to the organizations surveyed, the most common consequence of an email security breach is brand and reputational damage (cited by 41% of respondents). This is followed by operational impact, including downtime and business disruption (affecting 38%), and reduced employee productivity (36%). Over a third (36%) lost sensitive data, and around a quarter lost new business (27%) and customers (25%).
Responding to breaches is hampered by attack complexity, human factors and lack of automation
Responding quickly and effectively to an email security breach is not always easy, and the survey highlights obstacles that can get in the way. The most cited obstacles paint a clear picture of the evolving complexity of email threats and the internal challenges organizations face in responding to them effectively once the attackers have broken through.
