The challenge
- High demand for powerful cyber defences from customers who are using DuoCall MSP's infrastructure and IT managed services
- Ability to overcome technical competencies and service capability
- Desire to drive business growth through expansion into cybersecurity services
The solution
Selected the Barracuda Managed XDR (extended detection and response) platform, which integrates with their existing technology. Its automated threat detection and response allow engineers to focus on strategic tasks rather than routine monitoring. The unified security view across various environments enables the team to make quicker decisions, reducing the time spent on data correlation.
Results
By leveraging Barracuda Managed XDR, DuoCall MSP has seen:
- Grow their MSSP and cyber systems business which is now 35% of total annual revenues
- Deliver managed security services faster, without the need to change existing infrastructures
- Build customer loyalty with cyber resilience
Website: duocall.co.uk
Location: South Yorkshire, England
Location: South Yorkshire, England
Specialization: Managed IT services including network, voice, and cybersecurity services
About DuoCall MSP
DuoCall MSP is a leading managed service provider, offering a wide portfolio of managed network, voice, IT and cybersecurity services to small and medium-sized businesses, with a particular focus on the hospitality and motor factors sectors in the UK. It is ISO 9001 and 27001 certified.
We first partnered with Barracuda for email security, delivering threat protection, service continuity, right down to end user threat awareness training. Once we had the right people in place, and we started to understand everything that Barracuda could do for us and our customers, we started to take more products.
