The challenge
Drakonim’s previous antivirus solution failed to stop ransomware attacks, which caused them to lose a valuable customer.
The solution
The combination of Barracuda RMM and SentinelOne provided Drakonim’s team with a bird’s-eye view of their customer’s entire device ecosystem and allows them to detect vulnerabilities and address security gaps.
Results
The newly installed SentinelOne via Barracuda RMM detected 3CX incident early and prevented damage the attack could have done to their customers.
Website: drakonim.com
Location: Swansea, United Kingdom
Location: Swansea, United Kingdom
Specialization: Managed services
About Drakonim
Drakonim is a specialized service provider that caters to the needs of SMBs, helping to deliver exceptional internet services tailored to the unique requirements of its hundreds of valued customers.
Other antivirus and endpoint protection systems were beginning to detect what had happened because they had been informed that there was a problem from the top. Our solution – which detected behavior above all else – was hours ahead, and had convinced me, despite my faith in 3CX, that something was wrong.
I’ve had a fantastic experience with Barracuda’s RMM and have had a similar experience so far with SentinelOne. These are great products that just work, and my anecdote about avoiding the 3CX vulnerability that impacted so many will no doubt help customers understand why they should be upgrading their systems for when, not if, they find themselves in trouble.
