The challenge
One of CTN's clients suffered major data loss in a big storm. Not only did they lose multiple drives and a server, but their local backup system was destroyed. To get back up and running, they needed to restore the lost data from cloud backup storage—and fast.
The solution
Fortunately, the client's CTN service package included Barracuda Intronis Backup. As a result, CTN was able to:
- Rapidly launch the recovery process—restoring from duplicate backup storage in the Barracuda cloud to an off-site external drive, with round-the-clock assistance from Barracuda engineers
- Phsycially transport the restored drive to the client's headquarters—just in time to meet their payroll obligations on schedule
- Complete the full restoration of the damaged server and drives, with no loss of data
Results
CTN credits its partnership with Barracuda for:
- Giving it an invaluable success story—rather than a reputational black eye—that helped it recruit and onboard new customers and build new streams of recurring revenue
- Enabling it to give affordable peace of mind to all its customers, old and new, thanks to Barracuda's reliability, ease of use, and fixed-price cloud storage plan
Website: ctnsolutions.com
Founded: 1997
Location: Blue Bell, PA
Specialization: Professional services, manufacturing, construction, engineering, long-term care, large commercial retail, application services, business communication, cloud computing, managed IT services, security services.
Founded: 1997
Location: Blue Bell, PA
Specialization: Professional services, manufacturing, construction, engineering, long-term care, large commercial retail, application services, business communication, cloud computing, managed IT services, security services.
About CTN Solutions
CTN has been providing professional IT support for businesses throughout Pennsylvania, New Jersey, and Delaware for nearly 20 years. The solution provider serves as an adjunct IT department for its clients, which range in size from 20 employees to 1,000 employees.
We are experiencing greater success and getting customers to protect their data with Barracuda MSP’s comprehensive BDR solution. With Barracuda MSP’s reliability and fixed-price cloud storage plan, there’s no reason any of our customers should not have peace of mind.
