RMM
Quickly identify vulnerabilities, recommend solutions and services, remediate issues, and demonstrate how you are keeping clients safe.
Standardize services delivered across your customer base with out-of-the-box service plans, or create services based on your preferences.
Continuous monitoring and alerting based on service plan policies for a wide variety of applications and device types out-of-the-box.
At-a-glance view of customer environments to quickly identify issues, access information, and make informed decisions.
Automate common tasks and remediate simple alerts with 200+ pre-built scripts to streamline service delivery.
Efficiently address security vulnerabilities by automatically or manually acquiring, testing, and applying Microsoft patches.
Connect securely to clients’ machines from any location to provide support and promptly resolve issues.
Track and report on tickets through the built-in bilateral ticketing tool, as well as compatible PSA tools.
Efficiently monitor, manage, and perform common administrative tasks with integrated applications such as VMware, Microsoft 365, and Hyper-V.
Illustrate your contributions, provide transparency, and identify areas for improvement with over 150 brandable, customizable reports.
Add-on security services
SentinelOne® for Barracuda RMM
Prevent and detect threats with or without cloud connectivity, with real-time protective responses.
Recover devices with 1-Click Remediation and 1-Click Rollback for Windows devices during an attack.
A single-pane-of-glass to deploy and monitor all devices whether they are connected to the network or remote.
Comprehensive reporting allows you to analyze where threats are prone to enter your customer’s network and to demonstrate your value to your customers.
Advanced Software Management
Access to thousands of patches and updates from over 100 vendors.
Can be deployed across all customer sites or to certain devices based on customer preferences.
Schedule periodic scanning of all managed devices for any out-of-date software and patches.
Pre-approve trusted vendors’ patches and updates to streamline the patch and software update management process.
Schedule and deploy approved patches to specific groups of devices at desired times.
Backup Hyper-V virtual environments in its entirety. Available with three fast restore options: import to Hyper-V, object-level restore, and restore from local storage in minutes to achieve fast recovery time objective (RTO).
All data is integrated into existing Barracuda RMM reports for ease of configuration and distribution to customers.
A single vendor for all of MSPs’ needs, including third-party patch and software management, remote monitoring and management, Network Operations Center (NOC) and Help Desk, managed antivirus, and backup and disaster recovery services.
