
Location: Milford, CT
About Vancord
Vancord is a leading provider of managed IT services in Milford, CT, dedicated to building and protecting the futures of its clients since its establishment in 2005.
One trait the managed security service provider (MSSP) touts as distinguishing it from competitors is its commitment to customer experience, which Lou Ardolino, the company’s VP of Client Success, says is his primary role. “One way we accomplish this is by assigning a dedicated team to each customer,” he says. “Each team comprises of a team lead (e.g., systems engineer), three network technicians, and a dedicated security engineer, who get to know the customer and their IT environment very well.”
Barracuda MSP’s offerings support a monthly billable model, which makes it easier to sell and scale because customers only pay for the licenses they use.