The challenge
SOTEC needed a solution that could help them deliver security services easily, while helping clients achieve GDPR compliance.
The solution
SOTEC chose Barracuda RMM for its:
- Ability to integrate with Microsoft 365 environments, private cloud solutions, and mobile devices
- Site Security Assessment to identify where additional security protection is required
- Asset management, integrated antivirus, alerting function, and patch management
- Customized reporting capabilities
Results
Through its use of Barracuda RMM, SOTEC has:
- Built an effective 3-Step model for GDPR compliance, which has also become an effective customer acquisition tool
- Been able to solidify relationships with clients that SOTEC had long been pursuing
Location: Laudenbach, Germany
Specialization: Consultancy, security, and infrastructure management services
About SOTEC GmbH
SOTEC GmbH, headquartered in Laudenbach, Germany, is one of the leading IT systems integrators and service providers in the Rhein Neckar metropolitan area in southwestern Germany. Serving small businesses and enterprises, the company provides consultancy, security, and infrastructure management services throughout the IT life-cycle for workstations and data centers. As owner and managing director, Oliver Fritz shares, “Our service and consultancy business accounts for more than 65 percent of our profits and we expect this to continue to grow as we respond to clients’ security and compliance needs.”
We can perform security assessments very easily and efficiently across all customer locations, identify where security protection is needed, start implementing the services, and provide reports that show exactly how we are improving security – all from the RMM platform.
Using Barracuda RMM, we can ensure our clients are ready for GDPR and have the security systems in place to comply, while building and marketing our portfolio with new value-added services that drive recurring revenue.
