87% of MSPs Need to Know More About AI to Meet Customer Needs

 

Highlights:

  • Barracuda’s new global MSP report shows that IT service providers expect 44% of revenue to come from recurring managed services in 2024, up from 34% in 2023.
  • Most are planning to introduce around 6 new services on average, and their most successful products are security related.
  • 77% of MSPs feel under pressure to offer customers AI insight and tools.
  • 92% say cloud marketplaces will be crucial for their organization.

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