Network and application firewalls for cloud-connected organizations
From the Next Generation Firewall to a Cloud Generation Solution
Makes web browsing safe and preserves bandwidth.
Protect websites and applications from cyber-threats.
Protect every web app, hosted anywhere, in minutes.
Ensure website and application performance and reliability.
Free scanner checks your website for potential vulnerabilities.
Make email safe for business with comprehensive protection of users, data, and your brand.
All-in-one email security, backup, and archiving service.
A.I.-based protection from spear phishing and email fraud.
Anti-phishing training and simulation platform.
Cloud-connected email security appliance.
Solutions for data retention, compliance, and eDiscovery
Locate, migrate, and eliminate Microsoft Outlook PST files.
Free tool to find threats already sitting in your inbox.
Cloud-integrated protection for business-critical data wherever it resides.
Add cloud-based backup and recovery to your Office 365. Protects emails and files from accidental and malicious data loss.
Barracuda's physical and virtual appliance solutions allow for fast deployment to on-premises and remote locations.
Barracuda's cloud-based security services reduce up-front costs and setup time.
Protect your websites, applications and data running in AWS with support for the AWS Shared Security Model. Metered billing and BYOL available.
Deploy Barracuda security solutions natively on Microsoft Azure. We support Azure best practices to cut deployment time.
Barracuda released the industry's first network firewall for GCP. Protect both on-premises and GCP assets from a single console.
Protect patient data, ensure access to health records, and defend against cyber threats.
Don't let your ecommerce site or POS fall victim to attacks or data theft. Ensure reliable connectivity for retail locations.
The financial services industry is a target by hackers looking to steal data and disrupt websites.
Barracuda products help your school achieve CIPA compliance and ensure a safe learning environment for students.
Government agencies rely on Barracuda for data protection and network security.
Barracuda manufactures all products in the United States and makes them available for purchase under GSA contracts.
Migrating your email to Office 365 raises a new set of security and network access challenges. Barracuda can help make the cloud safe for business.
Email compliance regulations and legal holds often require capabilities beyond the built-in features of Office 365.
Even with the best security and archiving tools, it is possible for the important email to be accidentally or maliciously deleted. Barracuda adds full backup and recovery of every Office 365 email using the secure Barracuda cloud.
Check out the current threat landscape based on millions of data points collected by Barracuda.
Protect all your threat vectors from zero-hour attacks with full sandboxing.Available for Cloud Generation Firewalls and Email Security solutions.
Detect, prevent, and recover from ransomware attacks.
If you do business in the European Union, Barracuda can help you achieve and maintain GDPR compliance.
Solution #00007442Scope: All Answer:If a system seems to be having concerns with a NIC card or both NIC cards. The NICs are bridged with the same IP needing to be on the same subnet.The system cannot be forced to 1 GIG speed, the other devices should not be forced to any speeds normally, the barracuda default is to auto negotiate speed and duplex. This can be viewed on firmware 7.x and up, on the Basic Tab> status page. Changes to the barracuda, will require assistance from a support technician. According to the image below we need to verify and know the concerns for either NIC of the Barracuda device and also what devices are connected to the Barracuda and their settings. The red areas are the points to know what the settings show now, what they get changed to, what media is used and changed to, what the outcome of testing has proven towards media, NICs, settings, network, if a NIC seems to be dead, a re-image may be required to see if it becomes responsive again. Test methodically and document all that is done. Get images of tests also, ie.. NIC settings on other devices, errors etc? from customer console view.Some testing may require the unit to be inline if it is normally inline with an issue, but is not present when not inline. 1. Start with what you have now, Ping one side of unit (LAN), what happened?2. Ping other side (WAN), What happened?3. If needed, Verify Ping with new cable, Straight thru, crossover, cat6a, what happened?4. Ping a totally different device now, What happened?5. IF proved now that only the WYF NICs are an issue, You can run a repair form the recovery console with a PS/2 keyboard attached and a monitor, reboot unit into recovery console login, for first repair option ? no data loss.6. If the Repair fails to show any improvement, see about any GUI access via a browser and a non status/dashboard page link, for login, ie? http://<webfiltersIP>:8000/cgi-mod/index.cgi?&primary_tab=BASIC&secondary_tab=ip_config&user=admin Just replace <webfiltersIP> with your barracuda systems IP address.This should log you into the IP config page faster than the default landing page.7. If no access still, You will need to then Re-image the unit (from the recovery console), this will lose any archived data on the unit and start from factory settings again.8. Immediately upon a re-image, please verify immediately if the NICs are functional. Note testing per WAN and LAN and the outcome. If still failing it may be best to try one more reimage as the new system will not be getting there any sooner anyway.9. If able to check the NICs via a support tunnel, record all testing done.10. Verify changing the cable if working on one NIC, to prove if not working on second NIC. If working verify system is connecting fine with device that seems working, for one NIC at a time. We are trying to methodically verify the NIC will communicate with a device and a cable and the other NIC will do the same or not.11. We just need to be sure the issue is not the cable, ie.. media type Cat5, 5e, 6 , 6a, crossover, straight through, length -- issues .12. Then to verify the ports are good one at a time with our device and with the other devices used. Ports can go bad and may be the customers NIC port used.Link To This Page:https://www.barracudanetworks.com/kb?id=50160000000uQ3Y
Our live chat tool is experiencing an outage. Until this issue is fixed, please call us at +1 888 268 4772 for immediate assistance. We apologize for any inconvenience.