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How do I activate the Energize Updates subscription for my Barracuda Networks product?

Solution #00003674

Scope:
All Barracuda Networks products, all firmware versions.

Answer:
When you first receive your Barracuda Networks appliance, you should immediately activate your Energize Updates subscription. Doing so will allow you to update your Energize Updates and
firmware versions to the most recent version.


To update your Energize Updates, you must first configure the IP address information and log into the Barracuda's web interface as described in the Quick Start Guide (click here for an electronic copy). After you log in, go to the Basic > Status page and look on the left-hand side of the page. You should see the status of your Energize Updates subscription, and if this is your first time configuring your Barracuda Networks product, it should look like this:









Click the Click here to activate link to activate your Energize Updates subscription. The link will take you to the activation page on the official Barracuda Networks website. Here, You will need to enter your company and purchase information, as well as agree to the official Terms and Conditions of use. Once activated, your Energize Updates subscription should show up as Current on the Basic > Status page of the Barracuda's web interface.

Once you have activated your Energize Updates subscription, please update your Energize Updates and firmware on the Advanced > Energize Updates and Advanced > Firmware Update pages of your Barracuda's web interface.

Additional Notes:

If you see any error codes listed under the Subscription Status heading, please see Solution #00000961 or call Barracuda Networks Technical Support. For more information on Barracuda Energize Updates, click here.


Link to This Page:
http://www.barracuda.com/kb?id=50160000000HRpb