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How should I set up POP3 journaling on my Barracuda Message Archiver?

Solution #00003467

Scope:
All Barracuda Message Archivers communicating with mail servers over POP3, all firmware versions.

Answer:
To configure a POP3 journaling account on the Barracuda Message Archiver, you must first make sure that the mail server has POP3 enabled and that the Barracuda Message Archiver can communicate freely with the mail server over port 110. Then, the mail server must be configured to copy all messages to the POP3 account that are intended to be archived. Once this has been prepared, go to the Basic > Journal Accounts page and configure the following options:

  • Server - The email server to pull messages from. Either a resolvable hostname or IP address may be specified.
  • Protocol - The protocol used by the remote email server. when configuring journaling over POP3, you would select POP3.
  • Username - The complete email address to pull from. This will usually be the mailbox designated as the "journaling" email address, and must exist on the email server specified above.
  • Password - The password associated with the username listed above.
  • Keep Items on Server - Whether or not the pulled messages are to be kept on the email server. If this option is selected, then messages that have been sent to the Barracuda Message Archiver will not be removed from the remote email server. Leave unchecked to delete messages from the remote email server after they have been pulled. Barracuda Networks recommends to leave this box unchecked to save hard drive space on your mail server.
The Barracuda Message Archiver should now begin pulling messages from the specified journaling account.

Additional Notes:
If everything has been set up properly and the Barracuda Message Archiver is not pulling mail from the configured POP account, it could be that the POP account contains too many messages. If the POP account has many more than 2000 email messages, the Barracuda Message Archiver might time out when first trying to connect. If this is the case, you may need to feed the messages to the Barracuda Message Archiver in smaller groups (1000 messages is usually fine) or free up more resources on the POP server so it will respond more quickly upon initial login.

Link to This Page:
http://www.barracuda.com/kb?id=50160000000HEG6