Available Subscriptions for Barracuda NextGen Firewall X-Series

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Barracuda NextGen Firewall X Models

X50

  • Support Subscriptions

  • Mandatory Energize Updates
  • Optional Instant Replacement
  • - Premium Support
  • Feature Subscriptions

  • Optional Web Security
  • Optional2 Advanced Threat Protection
  • Optional Premium Remote Access

X51

  • Support Subscriptions

  • Mandatory Energize Updates
  • Optional Instant Replacement
  • - Premium Support
  • Feature Subscriptions

  • Optional Web Security
  • Optional2 Advanced Threat Protection
  • Optional Premium Remote Access

X100

  • Support Subscriptions

  • Mandatory Energize Updates
  • Optional Instant Replacement
  • - Premium Support
  • Feature Subscriptions

  • Optional Web Security
  • Optional2 Advanced Threat Protection
  • Optional Premium Remote Access

X101

  • Support Subscriptions

  • Mandatory Energize Updates
  • Optional Instant Replacement
  • - Premium Support
  • Feature Subscriptions

  • Optional Web Security
  • Optional2 Advanced Threat Protection
  • Optional Premium Remote Access

X200

  • Support Subscriptions

  • Mandatory Energize Updates
  • Optional Instant Replacement
  • - Premium Support
  • Feature Subscriptions

  • Optional Web Security
  • Optional2 Advanced Threat Protection
  • Optional Premium Remote Access

X201

  • Support Subscriptions

  • Mandatory Energize Updates
  • Optional Instant Replacement
  • - Premium Support
  • Feature Subscriptions

  • Optional Web Security
  • Optional2 Advanced Threat Protection
  • Optional Premium Remote Access

X300

  • Support Subscriptions

  • Mandatory Energize Updates
  • Optional Instant Replacement
  • - Premium Support
  • Feature Subscriptions

  • Optional Web Security
  • Optional2 Advanced Threat Protection
  • Optional Premium Remote Access

X400

  • Support Subscriptions

  • Mandatory Energize Updates
  • Optional Instant Replacement
  • - Premium Support
  • Feature Subscriptions

  • Optional Web Security
  • Optional2 Advanced Threat Protection
  • Optional Premium Remote Access

X600

  • Support Subscriptions

  • Mandatory Energize Updates
  • Optional Instant Replacement
  • Optional Premium Support
  • Feature Subscriptions

  • Optional Web Security
  • Optional2 Advanced Threat Protection
  • Optional Premium Remote Access

1. Requires valid Instant Replacement subscription.
2 Requires valid Web Security subscription.

About Durations and High Availability (HA):
  • All subscriptions are available on a 1,3, or 5 year term.
  • For further information, please contact your local partner or Barracuda sales at sales@barracuda.com.

Available Support Subscriptions

ENERGIZE UPDATES (EU)

Barracuda Energize Updates help you secure your investment in the everchanging IT world. Benefit from security updates to patch or repair any security vulnerabilities, keep your Barracuda Networks product up-to-date and fully functional at all times, and get access to our award-winning support:

  • Basic support, i.e., email support 24/7, and phone support Monday through Friday from 9:00 am to 5:00 pm
  • Firmware maintenance, which includes new firmware updates with feature enhancements and bug fixes
  • Barracuda Early Release Firmware program (optional)
  • Security updates to patch or repair any security vulnerabilities
  • Regular updates for Application Control database
  • IPS signature and pattern updates

INSTANT REPLACEMENT (IR)

One hundred percent uptime is important in corporate environments, but sometimes equipment can fail. In the rare case that a Barracuda Networks product fails, Barracuda ships a replacement unit on the same or next business day. And by means of the Hardware Refresh Program, we ensure that customers benefit from the latest hardware improvements and firmware capabilities:

  • Enhanced support providing phone and email support 24/7
  • Hard disk replacement on models that have swappable RAID drives
  • Free hardware refresh after four years of continuous IR coverage

PREMIUM SUPPORT (PS)1

Premium Support ensures that an organisation’s network is running at its peak performance by providing the highest level of 24/7 technical support for mission-critical environments. A dedicated Premium Support Account Manager and a team of technical engineers provide fast solutions to high-priority support issues, thereby ensuring that Barracuda Networks equipment maintains continuous uptime:

  • Dedicated phone and email support 24/7
  • Priority response time to resolve mission-critical issues
  • Priority Level Agreement (PLAs) to guarantee that issues are handled, resolved, and closed quickly
  • Dedicated Support Account Manager who is familiar with the customer’s environment
  • Proactive ticket monitoring and reporting to provide comprehensive information and control

Available Feature Subscriptions

WEB SECURITY

This subscription includes web filter and malware protection capabilities.

Malware Protection
The Malware Protection subscription provides gateway-based protection against malware, viruses, spyware, and other unwanted programs inside SMTP/S, HTTP/S, and FTP traffic.

  • Configurable archive recursion depth
  • Configurable unknown archive policy
  • Configurable maximum archive size
  • Archiver package support
  • Office file-types support
  • Proactive detection of new threats
  • Advanced heuristics detection techniques
  • Hundreds of thousands signatures

Web Filter
The Web Filter enables highly granular, real-time visibility into online activity. Broken down by individual users and applications, it lets administrators create and enforce effective Internet content and access policies. Includes:

  • Customizable blacklists and whitelists
  • 95 content categories
  • Multiple category selection
  • Temporal constraints
  • User specific / group specific restrictions
  • Block, Allow, Warn & Continue, Alert and Override actions
  • Online categorization lookup
  • Local categorization cache for fast response times
  • Customizable block pages

PREMIUM REMOTE ACCESS

Enables CudaLaunch support.

CudaLaunch is a remote access application for both iOS and Android devices that blends the simplicity of SSL VPN with the advantages of a full Client-to-Site VPN connection. The application connects to a Barracuda NextGen Firewall X-Series in order to provide secure remote access to internal applications and data.

    CudaLaunch
  • Windows
  • macOS
  • iOS
  • Android
    User Session Limits
  • Unlimited concurrent CudaLaunch sessions
  • Multiple concurrent Client-to-Site VPN sessions by the same user

ADVANCED THREAT PROTECTION (ATP)1

Prevent malicious files—even unknown ones—from entering the organization. Avoid network breaches, identify zero-day malware exploits, targeted attacks, advanced persistent threats and other advanced malware that routinely bypass traditional signature based IPS and antivirus engines before they do harm to your network.

Environment and Number of Files Inspected Per Month2

X50 / X51

  • 5 # OF FILES PER MINUTE
  • 108,000 # OF FILES PER MONTH

X100 / X101

  • 5 # OF FILES PER MINUTE
  • 108,000 # OF FILES PER MONTH

X200 / X201

  • 5 # OF FILES PER MINUTE
  • 108,000 # OF FILES PER MONTH

X300

  • 10 # OF FILES PER MINUTE
  • 216,000 # OF FILES PER MONTH

X400

  • 15 # OF FILES PER MINUTE
  • 324,000 # OF FILES PER MONTH

X600

  • 25 # OF FILES PER MINUTE
  • 540,000 # OF FILES PER MONTH

1. Requires a valid Web Security subscription.
2. In case the monthly file capacity is reached, the system stops forwarding files to the ATP cloud for the rest of the current month.