Available Subscriptions for Barracuda NextGen Firewall F-Series

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Models

F18 (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportDependent
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

F8x (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportDependent
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

F18x (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportDependent
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

F280 (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportDependent
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

F380 (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportDependent
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

F400 (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportDependent
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

F600 (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

+ Show more - Show less

  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportOptional
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

F800 (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

+ Show more - Show less

  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportOptional
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

F900 (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportOptional
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

F1000 (Hardware)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty ExtensionOptional
  • Instant ReplacementOptional
  • Premium SupportOptional
  • On-Site Cold Spare UnitOptional
  • Available Bundle Subscriptions

  • Total ProtectOptional
  • Total Protect PLUSOptional

Vx (Virtual)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty Extension -
  • Instant Replacement -
  • Premium SupportOptional
  • On-Site Cold Spare Unit -
  • Available Bundle Subscriptions

  • Total Protect -
  • Total Protect PLUS -

BYOL (Public Cloud)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection Optional
  • Advanced Threat Protection Optional
  • Advanced Remote Access Optional

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  • Available Hardware/Support Subscriptions

  • Warranty Extension -
  • Instant Replacement -
  • Premium SupportOptional
  • On-Site Cold Spare Unit -
  • Available Bundle Subscriptions

  • Total Protect -
  • Total Protect PLUS -

PAYG (Public Cloud)

  • Available Hardware/Support Subscriptions

  • Energize Updates Mandatory
  • Malware Protection -
  • Advanced Threat Protection -
  • Advanced Remote Access Included

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  • Available Hardware/Support Subscriptions

  • Warranty Extension -
  • Instant Replacement -
  • Premium SupportOptional
  • On-Site Cold Spare Unit -
  • Available Bundle Subscriptions

  • Total Protect -
  • Total Protect PLUS -

About Durations and High Availability (HA):

  • All subscriptions are available on a 1,3, or 5 year term - except for Warranty Extension with a 1 or 3 year subscription.
  • For HA deployments, any subscription has to be licensed separately for the HA partner system.
  • For further information, please contact your local partner or Barracuda sales at sales@barracuda.com.

Available Software/Feature Subscriptions

ENERGIZE UPDATES (EU)

Barracuda Energize Updates help you secure your investment in the everchanging IT world. Benefit from security updates to patch or repair any security vulnerabilities, keep your Barracuda Networks product up-to-date and fully functional at all times, and get access to our award-winning support:

  • Basic support, i.e., email support 24/7, and phone support Monday through Friday from 9:00 am to 5:00 pm
  • Firmware maintenance, which includes new firmware updates with feature enhancements and bug fixes
  • Barracuda Early Release Firmware program (optional)
  • Unlimited number of client-to-site VPN connections
  • Security updates to patch or repair any security vulnerabilities
  • URL filter based on Barracuda Web Filter online URL categorization in singlepass (i.e., used directly in the firewall engine) as well as in proxy mode
  • Regular updates for Application Control database
  • IPS signature and pattern updates

MALWARE PROTECTION

The Malware Protection subscription provides gateway-based protection against malware, viruses, spyware, and other unwanted programs inside SMTP/S, HTTP/S, and FTP traffic. Using Malware Protection in proxy mode adds POP3 traffic:

  • Configurable archive recursion depth
  • Quarantine functionality for proxy
  • Configurable unknown archive policy
  • Configurable maximum archive size
  • Archiver package support
  • Office file-types support
  • Proactive detection of new threats
  • Advanced heuristics detection techniques
  • Hundreds of thousands signatures

ADVANCED THREAT PROTECTION (ATP) 1

Prevent malicious files—even unknown ones—from entering the organization. Avoid network breaches, identify zero-day malware exploits, targeted attacks, advanced persistent threats and other advanced malware that routinely bypass traditional signature based IPS and antivirus engines before they do harm to your network.

Environment and Number of Files Inspected Per Month 2

  • Hardware

  • F18 108,000 Files
  • F8x 108,000 Files
  • F18x 108,000 Files
  • F280 216,000 Files
  • F380 260,000 Files
  • F400 324,000 Files
  • F600 540,000 Files
  • F800 750,000 Files
  • F900 1,000,000 Files
  • F1000 on request
  • Virtual

  • VF25 43,200 Files
  • VF50 108,000 Files
  • VF100 216,000 Files
  • VF250 324,000 Files
  • VF500 432,000 Files
  • VF1000 540,000 Files
  • VF2000 648,000 Files
  • VF4000 750,000 Files
  • VF8000 1,000,000 Files
  • Public Cloud

  • Level 2 108,000 Files
  • Level 4 216,000 Files
  • Level 6 324,000 Files
  • Level 8 750,000 Files

ADVANCED THREAT AND MALWARE PROTECTION BUNDLE

For your convenience, the subscriptions “Advanced Threat Protection” and “Malware Protection” are also available in a bundled subscription.

However, the specifications, compatibility, and licensing restrictions are the same as for single licensing.

ADVANCED REMOTE ACCESS

This optional subscription adds a customizable and easy-to-use portal-based SSL VPN as well as sophisticated Network Access Control (NAC) functionality and CudaLaunch support.

The Barracuda Network Access Client, when used with the F-Series firewall, provides centrally managed Network Access Control (NAC) and an advanced personal firewall. This allows enforcement of minimum Windows client security prerequisites before being allowed access to the network or access to a quarantine network. Security posture can be specified according to available Windows patch level, availability of antivirus and/or anti-spyware, and user ID. Access restrictions are enforced locally on the client by the centrally managed personal Windows firewall as well as at the gateway. Using existing Barracuda NextGen Firewall F-Series appliances, Barracuda Networks offers a ready-to-use Network Access Control framework without expensive investments into the basic network infrastructure. All Barracuda Network Access Clients as well as all Barracuda NextGen Firewall F-Series units acting as policy servers can be administered, monitored, and reviewed from a single Barracuda NextGen Control Center.

For Barracuda NextGen Firewall F deployments in public cloud offerings like Amazon Web Services and/or Azure with pay-as-you-go licensing, this subscription is included.

CudaLanch
  • Windows
  • iOS
  • macOS
  • Android
User Session Limits
  • Unlimited concurrent SSL VPN user sessions
  • Unlimited concurrent CudaLaunch sessions
  • Multiple concurrent client-to-site VPN sessions by the same user

Available Hardware/Support Subscriptions

INSTANT REPLACEMENT (IR)

One hundred percent uptime is important in corporate environments, but sometimes equipment can fail. In the rare case that a Barracuda Networks product fails, Barracuda ships a replacement unit on the same or next business day. And by means of the Hardware Refresh Program, we ensure that customers benefit from the latest hardware improvements and firmware capabilities:

  • Enhanced support providing phone and email support 24/7
  • Hard disk replacement on models that have swappable RAID drives
  • Free hardware refresh after four years of continuous IR coverage

WARRANTY EXTENSION (WE)

Provides an extended warranty, and ships a replacement unit on the next business day (best effort) with standard mail upon notification of a failed unit.

Note: Available for all Barracuda NextGen Firewall F-Series hardware models. Warranty Extension must be purchased within 60 days of hardware purchase and is a continuous subscription from date of activation. Available as 1 and 3 year subscriptions with a maximum coverage of 5 years.

COMPARISON “WARRANTY EXTENSION - INSTANT REPLACEMENT”

WARRANTY EXTENSION

  • Next business day Replacement
  • Standard Shipment
  • Standard shipping Hard disk replacement
  • Basic Support (with EU) Support
  • 1, 3 years Available subscriptions
  • - Free hardware refresh after 4 years

INSTANT REPLACEMENT

  • Same or next business day Replacement
  • Express Shipment
  • Standard shipping Hard disk replacement
  • Enhanced Support Support
  • 1, 3, 5 years Available subscriptions
  • Free hardware refresh after 4 years

PREMIUM SUPPORT

Premium Support ensures that an organisation’s network is running at its peak performance by providing the highest level of 24/7 technical support for mission-critical environments. A dedicated Premium Support Account Manager and a team of technical engineers provide fast solutions to high-priority support issues, thereby ensuring that Barracuda Networks equipment maintains continuous uptime.

Key Benefits of Premium Support:
  • Dedicated phone and email support 24/7
  • Priority response time to resolve mission-critical issues
  • Priority Level Agreement (PLAs) to guarantee that issues are handled, resolved, and closed quickly
  • Dedicated Support Account Manager who is familiar with the customer’s environment
  • Proactive ticket monitoring and reporting to provide comprehensive information and control

Note: Available for all Barracuda NextGen Firewall F-Series hardware and virtual models. Premium Support for Barracuda NextGen Firewall F-Series hardware appliances can only be purchased in combination with Instant Replacement. Premium Support may be purchased on Barracuda NextGen Firewall F virtual appliances without Instant Replacement. Available as 1, 3, and 5 year subscriptions. For more information on Premium Support please visit www.barracuda.com/support.

ON-SITE COLD SPARE UNIT

The cold spare unit provides Barracuda customers a cold standby appliance of the same type as the main unit.

This cold standby unit can be activated quickly in case the active unit fails for any reason. The cold standby appliance includes a “Cold Standby License” for the Barracuda NextGen Firewall F-Series firmware only; no productive use for firewalling or other functions is possible. In this way, the firmware of the appliance can be upgraded to the patch level that corresponds to the main unit (fully licensed unit). If the main unit fails, the on-site cold spare unit may be used to temporarily host the license and backup file (“par” file, including the license) of the defective main unit for a period of up to 15 days.

If the defective unit is covered under Instant Replacement or is still under warranty, Barracuda Networks will ship the customer a replacement unit of the same type as the defective unit. The former cold spare unit inherits the license features of the former main unit by a swap with a new license issued, effectively transforming the cold spare to the new main unit. The shipped unit includes a cold spare license and effectively become the new cold spare.

The customer needs to ship the defective unit to Barracuda Networks or certify destruction. If the customer fails to do so, Barracuda reserves the right to charge the customer for a full Barracuda NextGen Firewall F unit.

Available Bundle Subscriptions

Note: For your convenience, Barracuda offers different pre-configured bundles (listed below). Of course, you may configure subscriptions “à la carte” as required.

Total Protect

  • Subscription Bundle Type

  • Energize Updates
  • Dual Malware Protection
  • Standard 8x5 Support
  • - Hardware Appliance included
  • - Extended Hardware Warranty
  • - Advanced Threat Protection (Sandboxing)
  • - Advanced Remote Access
  • Hardware & Subscription Bundle Type

  • Energize Updates
  • Dual Malware Protection
  • Standard 8x5 Support
  • Hardware Appliance included
  • Warranty Extension Extended Hardware Warranty
  • - Advanced Threat Protection (Sandboxing)
  • - Advanced Remote Access

Total Protect Plus

  • Subscription Bundle Type

  • Energize Updates
  • Dual Malware Protection
  • Standard 8x5 Support
  • - Hardware Appliance included
  • - Extended Hardware Warranty
  • Advanced Threat Protection (Sandboxing)
  • Advanced Remote Access
  • Hardware & Subscription Bundle Type

  • Energize Updates
  • Dual Malware Protection
  • Standard 8x5 Support
  • Hardware Appliance included
  • Instant Replacement Extended Hardware Warranty
  • Advanced Threat Protection (Sandboxing)
  • Advanced Remote Access

1. Requires a valid Malware Protection subscription.
2. In case the monthly file capacity is reached, the system stops forwarding files to the ATP cloud for the rest of the current month.