FineLine Technologies Secures Its Network Environment across Locations with Barracuda

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FineLine Technologies, Inc. is a provider for barcode ticketing solutions and RFID tagging solutions for retailers, suppliers, vendors, and manufacturers, globally. With their innovative web-based ordering platform, the company’s ability to deliver speed and service to their customers is unparalleled.


  • Retail Ticketing Provider
  • Founded in 1998
  • Based in Norcross, Georgia


  • To secure local and overseas systems and devices, especially the remote areas


  • Barracuda NextGen Firewall F300


  • Effective firewall
  • Simple to install locally, and in overseas remote areas
  • Improved Productivity
  • Reduced cost

History of Experience with Barracuda’s Solutions

FineLine started using Barracuda’s products with the Barracuda Spam Firewall to protect and manage their Exchange mail server in the US. Over the years, they expanded their usage of Barracuda’s range of products to include the Barracuda Load Balancer ADC and Barracuda Message Archiver to strengthen their application delivery, storage solution, and network security. FineLine chose Barracuda for its reputation as one of the leaders in network defense technologies. Other factors that led FineLine to select Barracuda as their network service provider include the quality of Barracuda’s products, the cost-effectiveness of its solutions, and Barracuda’s customer service efficiency and expertise.

Protecting Data Locally and Overseas

In FineLine’s business, online security and data protection are critical. When FineLine was looking to implement a robust firewall system that could be easily deployed across their global offices (in the US, Hong Kong, and China) for their security-critical network environment, they turned to Barracuda for assistance. FineLine required a solution that could protect against viruses and spam, while effectively securing data across their multiple offices around the world, quickly and efficiently.

Based on their requirements and the company’s positive experience with Barracuda, FineLine deployed the Barracuda NextGen Firewall F300 for use in their US Headquarters in Norcross, Georgia. One of the features of the Barracuda NextGen Firewall F-Series that impressed FineLine was the ability to allow the network administrator to centrally manage and monitor all remote devices. As part of FineLine’s requirements, the solution they chose had to be able to be configured from their IT department at the company’s HQ and deployed to the remote facilities as part of the company’s turnkey solution. The WAN Optimization built in the Barracuda NextGen Firewall F-Series significantly reduces site-to-site VPN network traffic between different offices.

“We were very impressed with the Barracuda NextGen Firewall F-Series. The user interface was very intuitive and user-friendly, and our IT Manager was particularly impressed with its navigation. Simon Jone, Director of IT Operation, FineLine Technologies.

Ease of Set up with Minimal Business Downtime

Amazed with the effectiveness of the Barracuda NextGen Firewall F-Series at their headquarters, FineLine expanded its usage in all of their remote facilities including their offices in California, USA and in the Asia-Pacific region—Hong Kong and Shenzhen. “Despite the geographical spread, the set up was a breeze and we were able to get the firewalls set up and operational without much downtime to our business operations. We now have in place a highly secure network which is fundamental for our business,” says Jone.

When FineLine next trialed the Barracuda NextGen Firewall F-Series at their new office in California, they used a VPN tunnel to connect their California office to the next-generation firewall from their main headquarters. The company was able to get both the remote site and the VPN connection up and running very quickly. It was also quite easy for the company to set up the Barracuda NextGen Firewall F-Series in both the Hong Kong and Shenzhen office locations, with minimal assistance from Barracuda.

"We were very impressed with the Barracuda NextGen Firewall F-Series. The user interface was very intuitive and user-friendly, and our IT Manager was particularly impressed with its navigation."
- Simon Jone, Director of IT Operation, FineLine Technologies

To ensure that the IT Administrators were able to effectively utilize the Barracuda NextGen Firewall F-Series, Barracuda conducted online trainings, Web seminars, and remained connected to FineLine through a comprehensive global support network of Barracuda experts that was available 24/7. FineLine’s intention of ensuring the online protection and security of their data was achieved with the Barracuda NextGen Firewall F-Series.

About the Barracuda NextGen Firewall F

The Barracuda NextGen Firewall F-Series is an enterprise-grade next-generation firewall that was purpose-built for efficient deployment and operation within dispersed, highly dynamic, and securitycritical network environments. In addition to next-generation firewall protection, it provides industryleading operations efficiency and added business value by safe-guarding network traffic against line outages and link quality degradation.

Barracuda NextGen Firewall F-Series meets enterprise requirements of massive scalability, efficient configuration and lifecycle management across dispersed networks, and performance guarantees for business-critical applications. The concept of integrated WAN optimization coupled with industryleading centralized management results in significantly lower overall operational cost for multisite deployments.

Barracuda NextGen Firewall F-Series Fast Facts

  • Powerful next-generation firewall
  • Intelligent data traffic regulation and profiling
  • Central administration of all the functions
  • Integrated IDS/IPS
  • Integrated IQoS- and Link-Balancing
  • Predefined and Role Based configuration

About Barracuda

Protecting users, applications, and data for more than 150,000 organisations worldwide, Barracuda Networks has developed a global reputation as the go-to leader for powerful, easy-to-use, affordable IT solutions. The company’s proven customer-centric business model focuses on delivering highvalue, subscription-based IT solutions for security and storage. For additional information, please visit or follow us on Twitter@barracudaEMEA.