Transworld Group Singapore (TGSIN) Stays Compliant Thanks to the Barracuda Message Archiver

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Overview

Transworld Group was founded in 1977 by late Mr R. Sivaswamy. Mr. Mahesh Sivaswamy, Chairman & CEO, relocated to Singapore in July 1999 with a vision to establish Transworld Group Singapore (TGSIN) as a prominent shipping house of high repute in Asia with the headquarters in Singapore. The group operates six subsidiaries that provide a comprehensive network of services including ship owning, ship management, feeder services, liner shipping, logistics and agency representation of major shipping lines and Inland Terminals. TGSIN has rapidly expanded its suite of solutions providing complete end-to-end shipping logistics expertise in this premier maritime hub which is connected to more than 600 ports in 120 countries around the world.

Profile

  • Transworld Group Singapore
  • Pioneer in shipping and allied services

Challenges

  • Time-consuming manual archiving system
  • Ability to preserve 5 year-old emails for legal and statutory compliance

Solution

  • Barracuda Message Archiver 450

Results

  • Helped settle legal claims
  • Reliable message archiving to meet statutory requirements
  • Easy to use by all employees

Compliance is Key

With over 2000 employees spread across mutiple cities in Asia, email maintenance and archiving were extremely tedious and time-consuming. In the shipping industry, it’s a statutory requirement to store emails for at least five years since they are the only documented evidence for settling claims and legal issues. At that time, TGSIN employees were manually archiving their emails on their local machine. Head of IT Shankar Venkitachalam, states, “This was an extremely tiresome and timeconsuming process. Also, earlier there was always a risk of losing data in case of a technical issue in the machine, like a hard disk failure.”

Barracuda Message Archiver Helped Transworld Group Singapore Solve Their Archiving Woes

To tackle this problem, TGSIN evaluated several solutions including Symantec Enterprise Vault. But due to the unsuccessful Proof Of Concept (POC) at their end and the lack of good support from Symantec, they finally chose Barracuda Message Archiver. “Barracuda Message Archiver is a bundled product where hardware and software is fully integrated, making it really easy for us to administer,” says Shankar. TGSIN deployed one unit in January 2015. “Deployment was so easy, and we had the Message Archiver up and running in a very short span of time,” he adds.

Barracuda Message Archiver: Reliable, Easy to Use, Simple Interface

Shankar highlights that one of the best things Barracuda Message Archiver has brought to them is time savings. “The product has greatly reduced our burden of mail administration since previously we were archiving emails manually,” says Shankar.” The product has a very simple interface, and email searching has been much easier than ever. Management has also conveyed to us that the product has made settling claims much quicker since any email from any date can be searched almost instantly,” he adds. Shankar says Barracuda Message Archiver has increased productivity and safeguarded them from wrong claims. The management is also extremely happy with the Barracuda Message Archiver mobile app, which enables them to quickly search emails on their mobile devices.

"Barracuda Message Archiver has made our life very easy: It has increased productivity and has made searching emails so quick."
- Shankar Venkitachalam, Head of IT, Transworld Group Singapore

About Barracuda

Barracuda (NYSE: CUDA) simplifies IT with cloud-enabled solutions that empower customers to protect their networks, applications and data regardless of where they reside. These powerful, easy-to-use and affordable solutions are trusted by more than 150,000 organizations worldwide and are delivered in appliance, virtual appliance, cloud and hybrid deployments. Barracuda’s customer-centric business model focuses on delivering high-value, subscription-based IT solutions that provide end-to-end network and data security. For additional information, please visit barracuda.com.

Barracuda Networks, Barracuda and the Barracuda Networks logo are registered trademarks or trademarks of Barracuda Networks, Inc. in the U.S. and other countries.

About Barracuda Message Archiver

The Barracuda Message Archiver is an email archiving solution that creates a complete, easily searchable archive of all email messages sent or received. It supports compliance with industry standards and retention requirements, as well as legal discovery requirements and liability management. Email infrastructure is optimized by minimizing the load on email servers. With the intuitive web interface and mobile apps, it’s easy to configure settings and access archives from anywhere.