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Customer Services Representative in Campbell, US

Customer Service Representative

Barracuda Networks, Inc., the leading provider of application security appliances, is looking to add talented individuals to work on our expanding product line. Barracuda Networks is an active member of the open source and free software communities, donating hardware, code, funds and other resources to fuel open source technology innovation and collaboration. Coca-Cola, FedEx, Harvard University, IBM, L'Oreal, and Europcar are among the more than 100,000 organizations protecting their IT infrastructures with Barracuda Networks' range of affordable, easy-to-deploy and manage solutions. Barracuda Networks is publicly held with its International Headquarters in Campbell, California.

Barracuda Networks' fast-paced, rapidly growing company needs top talent to ensure our product lines live up to the high standards of our current and future customers. We look for people who enjoy the challenges of working on the cutting edge of technology in the security appliance market are passionate about excellence and dedicated to the needs of customers. We look for people who can offer a high level of commitment to help ensure 100% customer satisfaction with our products and services. Barracuda Networks offers remarkable professional growth opportunities. We reward hard work and loyalty with all the benefits of a growing, successful international organization.


We are currently looking for a Customer Service Representative to join our team, to assist us in our continued growth worldwide. Responsibilities for this position include, but are not limited to, administrative support for the sales organization, answering phones, placing orders, and providing proactive resolutions for customer related issues. We are looking for a friendly, professional individual with strong customer service skills and attention to detail. The successful candidate must possess the ability to multi-task in a fast paced environment.


Skills/Requirements:

  • Positive attitude and willing to learn
  • Enthusiastic, positive demeanor, and professional customer service skills
  • Ability to multi-task with a special attention to details
  • Quick and accurate typing skills
  • Strong commitment to reaching your goals consistently
  • Excellent phone and communication skills
  • Dedicated and willing to work towards advancement
  • Equally comfortable working as part of a team and independently


College degree preferred

 

Benefits:

  •  Medical/ Vision/ Dental
  •  401(k)
  •  Health Flexible Spending Account (HFSA)        
  •  Awarded SC Magazine's 2014 winner for best customer service/support

For immediate consideration, please send resumes to jobs@barracuda.com. Please place "Customer Service Representative Campbell" in the subject line.



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